Logistics Solutions: Case Studies
HTFN's combination of scale and expertise affords us the opportunity to provide comprehensive consultancy services across the whole supply chain as well as in strategic development solutions on a suitable scale for any organisation. Our experts listen to you in your language, in your market, in your business to develop a solution as unique as the requirement. The key to success for HTFN in consultancy has been in market awareness and responsiveness to changing demands.
HTFN California - How do you respond if a client's cargo is so sensitive it can't be opened, even when shipping internationally?
If you're HTFN, you work closely with your worldwide organization to make sure that the shipment arrives in perfect condition. This is what happened when Inovys Corporation, a Pleasanton California manufacturer of semiconductor testing equipment, needed a customized transportation solution.
They turned to HTFN California. Inovys wanted to ship one of their high-end, heat- and oxygen-sensitive testing machines to Canada but had very specific customs requirements: the box could not be opened due to the potential for contamination. With this in mind Inovys contacted HTFN to consult on how we could meet their specific demands.
In coordination with HTFN Canada, a special customs procedure was organized to keep the sensitive equipment in its original packaging for the duration of the journey. That meant vigilant service and documentation, which would allow the shipment to go without a physical inspection at the Canadian border.
The special procedure organized by HTFN ensured that the fundamental integrity of the product was maintained. This business is representative of HTFN focus on the area of value-added logistics, and the company expects to win more accounts like this one in the future.
This case study demonstrates a variety of consultancy services - those between HTFN and client, as well as from drafted expertise from the customs and special handling equipment fields. This is an excellent example of the benefits HTFN realises from listening to our customers and responding to their needs.